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Appointment Options

There are a number of different types of appointment which can be booked to suit differing circumstances

1.  Advance Bookings

GP and Nurse appointments are usually available up to 3 months in advance.  If you wish to ensure you see the same GP or nurse then we would advise advance booking where possible.

2.  Same day appointments

There are a limited number of appointments with GP's available each day which are intended for patients with acute illnesses which have very recently developed.  As these appointments are limited they are not intended to use for reviews of ongoing chronic conditions.

3.  Urgent appointments

If you feel that you need to see a doctor urgently please advise the receptionist - as it is important that you are directed to the right person you will be asked for some details regarding your reason for seeking an urgent appointment.

4.  Telephone appointments

Many appointments can be avoided by speaking to a GP or Nurse on the telephone.  This does not preclude you from having an appointment and the GP or Nurse you speak to will advise if this is necessary.  If you would like a telephone appointment please advise reception and to ensure that you speak to the right person you will be asked some general information about your condition.

Please be aware that due to other commitments the clinicians have it will not be possible to specify an exact timescale to call you back.

5.  Early appointments

Wednesday 07:30am to 08:30am with a GP.

6.  Home Visits

Please see the seperate section on the tab at the top of this page.

 

General Information to note:

  • It is not possible to contact the surgery by telephone between 12:30 - 1:00 however the practice is still open.
  • Emergency contact details are available on the answering service during this time.
  • The surgery closes at 12:30 the 3rd Thursday of every month for staff training
  • Appointments can be booked by telephone or in person at Burnopfield and Stanley surgeries.

 

APPOINTMENTS POLICY

Appointments with GP’s and Nurses are available -:

Monday to Friday - 08:30 to 18:00.  Early morning surgery from 07:30 each Wednesday .

All appointments are for a standard duration of 10 minutes and for one person only, although a friend or relative may accompany you to your appointment.  If you feel you require more time than this please advise the receptionist when making your appointment as this allows us to plan the doctors time more effectively.

Chaperone

Our surgery staff are trained as chaperones and can accompany you at your consultation at the surgery. If you require this service please make this known to the receptionist prior to your appointment or alternatively to the doctor or nurse.

Missed Appointments

Please see the "Did not attend" information on the tab at the top of this page

 
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